PRIVACY POLICY
Urban People Cleaning (referred to as "we," "us," or "our") is dedicated to safeguarding the privacy and personal data of our users and clients in accordance with the laws of the Netherlands, specifically the General Data Protection Regulation (GDPR).
This Privacy Policy is designed to inform you about the collection, use, and protection of your personal information when you use our website, engage with our cleaning services, or otherwise interact with us.
1. Data Collection and Processing
We collect personal data to provide and enhance our cleaning services. The types of personal data we may collect include:
- Contact information: Name, address, phone number, email
- Service preferences and instructions
- Payment details
This data is collected through our website, during communication with us, and in the course of using our cleaning services.
2. Lawful Basis for Processing
We process personal data based on lawful grounds, such as:
- The necessity for the performance of a contract
- Compliance with legal obligations
- Legitimate interests pursued by us
3. Purpose of Data Processing
We use the collected data for various purposes, including:
- Providing and maintaining our cleaning services
- Processing payments and generating invoices
- Communicating with users about appointments, services, and updates
- Improving and personalizing our services based on user preferences
4. Data Security
We take the security and confidentiality of personal data seriously. We implement appropriate technical and organizational measures to protect against unauthorized or unlawful processing, as well as accidental loss, destruction, or damage.
5. Data Sharing and Disclosure
We may share personal data with:
- Third-party service providers who assist in delivering our services
- Legal authorities when required to comply with the law
- In the event of a business transaction, such as a merger or acquisition
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience. Users have the ability to manage cookie preferences through browser settings.
7. User Rights
Users have the right to access, correct, or delete their personal information. Requests regarding user data can be directed to upclean-services@outlook.com
8. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
9. Changes to the Privacy Policy
This Privacy Policy may be updated periodically. The latest version becomes effective upon posting on our website.
10. Contact Information
For inquiries or concerns about our Privacy Policy, please contact us at upclean-services@outlook.com
By using our services or visiting our website, users acknowledge and agree to the terms outlined in this Privacy Policy.
Effective Date: 1.10.2022
