Welcome to Urban People Cleaning: Your Eco-Friendly Solution for a Healthier Home and Office!

FEEDBACK POLICY

At Urban People Cleaning, we are committed to providing exceptional service and ensuring that your cleaning experience exceeds expectations. As part of our dedication to continuous improvement, we highly value your feedback and strive to address any concerns you may have promptly. Your satisfaction is our top priority, and our feedback policy reflects our commitment to delivering excellence.

Why Your Feedback Matters:

Your feedback is invaluable to us as it helps us understand your unique needs and preferences. It enables us to tailor our cleaning services to suit your requirements better. Whether you have specific requests, suggestions for improvement, or simply want to share your positive experience, we encourage you to let us know. 

Immediate Feedback Collection:

Upon completing the service, while our team is still at your property, we kindly ask for your review! We believe that capturing your thoughts right after the cleaning allows us to address any concerns or queries immediately. Your feedback is shared with our team members, allowing them to continuously enhance their skills and service quality.

How We Handle Your Feedback:

Rest assured that every feedback we receive is treated with utmost attention and care. If there are any areas where we could have done better or if you have any questions, our customer support team is here to listen and resolve any issues promptly. Your feedback guides our efforts in refining our services, so we can consistently deliver excellence.

Your Feedback Fuels Our Success: 

Your valuable feedback is the driving force behind our success. It motivates us to continue raising the bar and delivering exceptional service with each visit. We take great pride in the relationships we build with our customers, and your feedback strengthens that bond.

How to Provide Feedback: 

There are several convenient ways to share your feedback with us:

Speak to our team directly after the service is completed. 
Send us an email with your comments, suggestions, or reviews.
Leave a review on our website or social media platforms. 

Join Us in Making a Difference:

As our valued customer, your insights are instrumental in shaping the future of Urban People Cleaning. We appreciate the time you take to provide feedback, and we're always here to listen, learn, and grow.

Thank you for choosing Urban People Cleaning. Together, we can make your cleaning experience even more extraordinary!